Όροι παροχής υπηρεσιών

Privacy Policy

Last updated: [DATE]

1. Who we are

Panagiotis Ladas Company, trading as Lions Sportswear, is the data controller for the personal data described here.

• Registered address: [ADDRESS]

• Email: georgeladas1999@gmail.com

• Phone: +30 6983792157

This policy explains what we collect, why, and what you can do about it.

2. What we collect

When you order Name, email, phone, delivery address, billing address, order contents and order history.

When you pay Payment is handled by our payment providers. We receive confirmation that a payment succeeded and the last four digits of the card. We never receive or store your full card number.

When you create an account Email, password (stored encrypted) and your saved addresses.

When you subscribe to our newsletter Email address, plus the date and source of your consent.

When you contact us Whatever you include in your message.

When you browse IP address, device and browser type, pages viewed and how you reached the site. Collected through cookies and similar technologies, with your consent where required.

3. Why we use it and on what basis

Purpose	Legal basis
Processing and delivering your order	Performance of a contract
Customer support and handling returns	Performance of a contract
Issuing invoices and keeping tax records	Legal obligation
Sending marketing emails	Your consent
Analytics and improving the site	Your consent
Preventing fraud and securing the site	Legitimate interest

4. Who we share it with

We share data only with providers who help us run the business:

• Shopify, which powers our store, checkout and customer records

• Framer, which hosts this website

• Our payment providers

• Our courier, so your order can be delivered

• Our email platform, if you have subscribed

• Analytics and advertising providers, if you have consented to those cookies

Some of these providers are based outside the EU. Where that happens, transfers are covered by the European Commission's standard contractual clauses or an adequacy decision.

We never sell your personal data.

5. How long we keep it

• Order and invoice records: as long as Greek tax law requires

• Account data: until you delete your account

• Newsletter data: until you unsubscribe

• Support messages: up to two years

• Cookie data: as set out in our cookie banner

6. Your rights

Under the GDPR you can ask us to:

• give you a copy of the data we hold about you

• correct anything that is wrong

• delete your data, where we are not required to keep it

• restrict or object to how we use it

• send your data to another provider

• withdraw your consent at any time, including for marketing

To exercise any of these, email [EMAIL]. We respond within one month.

Every marketing email also has an unsubscribe link at the bottom.

If you are not satisfied with our response, you can complain to the Hellenic Data Protection Authority at www.dpa.gr

7. Minors

Our products are used by young goalkeepers, but orders must be placed by someone aged 18 or over.

We do not knowingly collect data from children under 15 without parental consent. If you believe a child has given us their data, contact us at [EMAIL] and we will delete it.

8. Cookies

We use cookies that are necessary for the site and the checkout to work. These cannot be switched off.

We also use analytics and marketing cookies, but only if you accept them in our cookie banner. You can change your choice at any time through the banner settings.

9. Security

We use encrypted connections across the site and work only with PCI compliant payment providers. No system is completely secure, but we take reasonable steps to protect your data and to notify you if something goes wrong.